COURSE

LU 300: Laundry Challenges and Common Problems

Solve common quality, folding, packaging, and damage issues.
Every laundry runs into trouble — the pros know how to handle it. In five lessons, you'll master proven fixes for the most common wash·dry·fold challenges — whiter whites, smarter packaging and bundling, faster folding, and fair damage compensation — so your production stays systematic and smooth.

For: Attendants working their own shifts, team leads & managers.
Completion time: ~40 - 60 min
Format
Video Course in 5 Lessons
Author
Colleen Unema
Normal text.
1 to 2 Hours
Completion
Certificate of Completion

About the Course

Learn the strategies for a smooth and predictable laundry processing operation. Create systems to avoid common mistakes and pitfalls. From laundry finishing to specialized laundry handling to folding faster - even when and how to compensate an unhappy customer. Skills Managers and Team Leads can implement today.
Each lesson is followed by a quiz and a downloadable Quick Reference Guide (QRG) is also available in Spanish. These are meant to be printed and put into a notebook, so you have the resource with you as you do laundry. 

Practical Approach

We are like you. Faced with laundry - lots of laundry- we created a simple and practical training program so employees can become proficient and independent in hours, not days. 

Quick Reference Guides

Each Activity or Lesson has a printable Quick Reference Guide. These can be used as a handy cheat sheet until the new skills are second nature. Many bind them in a notebook so they can use them as they process laundry. They can be printed in English or Spanish.

Certificate of Completion

A certificate is awarded upon successful completion of each Course. It can be printed, emailed or shared on socials. Many business owners use these as a gateway for additional benefits. pay raises, or recognition. 
Write your awesome label here.

Course 300 Lessons

Meet Your "Professor"

Colleen Unema

Colleen Unema is a best selling author, retired school teacher and founder of
Brio Laundry, Brio Cleaners and Commercial Laundry. She created and wrote
Laundry University to help owners and employees learn to process laundry - and
make money at it. After years of teaching live online Master Classes, weekly meet
ups and speaking at laundry events. Her goal to help others get their employees hired and doing laundry the same day.

Copyright © 2026

Company
Legal
Social