Quality Control

Learn the language of managing quality so your business moves from good to great!
Format

Master Class Video

Author

Colleen Unema

Duration

10 Minutes

Price

$25

About the Video Lesson

Creating a positive culture in your laundry business is essential to keep your employees engaged and happy. Confident owners, managers and employees are key to company culture. Managing quality is an essential part of the daily conversation and culture that builds confidence. Customers are attracted to businesses that perform consistently and confidently. 

Colleen Unema

Colleen Unema is a best selling author, retired school teacher and  founder of Brio Laundry, Brio Cleaners and Commercial Laundry. She created and wrote Laundry University to help owners and employees learn to process laundry - and make money at it. After years of teaching live online Master Classes, weekly meet ups and speaking at laundry events - she now shares her content here, in the Laundry Library.