Creating Standard Operating Procedures

Create digital, live - dare I say AWESOME! - standards of operation so everyone knows the game.
Format

Master Class

Author

Colleen Unema

Duration

1 Hour

Price

Free for 30 days!

About the Video Lesson

This Laundry Master Class was presented live at the Connect.Learn.Advocate's (formerly Coin Laundry Association), WashDryFold event inNashville. 
The Master Class covers why we need Standards, what to work on first, how to make them (here is the fun part -cool digital tools!) and where they go to live. The goal is to put tools in your back pocket so you can create and implement standards as part of your daily life. 
Standards Operating Procedures are the key to happy employees who can work independently, without sacrificing quality control. 

Colleen Unema

Colleen Unema is a best selling author, retired school teacher and  founder of Brio Laundry, Brio Cleaners and Commercial Laundry. She created and wrote Laundry University to help owners and employees learn to process laundry - and make money at it. After years of teaching live online Master Classes, weekly meet ups and speaking at laundry events - she now shares her content here, in the Laundry Library.